Privacy Policy

1. Introduction

At RING MOUSE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or participate in our beta testing program.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or purchase our products.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you purchase RING MOUSE, participate in surveys, or contact our customer service. This may include:

  • Contact information (name, email address, shipping address, phone number)
  • Payment information (processed securely through our payment processors)
  • Survey responses and feedback
  • Product usage data for beta testing purposes
  • Communications with our customer service team

We may also collect certain information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our website
  • Links clicked and actions taken on our website

3. How We Use Your Information

We use your information for various purposes, including:

  • Processing and fulfilling your order
  • Communicating with you about your purchase
  • Sending beta testing surveys and collecting feedback
  • Improving our products and services
  • Providing customer support
  • Sending promotional emails (if you have opted in)
  • Analyzing website usage and trends
  • Preventing fraud and ensuring security

As part of the beta testing program, we may collect anonymous usage data from the RING MOUSE device to help us improve its functionality and performance. This data does not personally identify you and is used solely for product development purposes.

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business, such as payment processors, shipping companies, and email service providers
  • Professional advisors, such as lawyers, accountants, and insurers
  • Government authorities, law enforcement, or other third parties when required by law or to protect our rights
  • Business partners or potential buyers in the event of a merger, acquisition, or sale of all or a portion of our assets

Any third parties with whom we share your information are contractually obligated to use it only for the specified purposes and to protect your privacy and security.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption technologies when transferring and receiving sensitive data, and our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure handling of your payment information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@ringmouse.com. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire). These cookies help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our website and services
  • Provide personalized content and advertisements
  • Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@ringmouse.com, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date. Your continued use of our website or products after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ringmouse.com
Address: RING MOUSE, 123 Tech Boulevard, San Francisco, CA 94105, USA

Last updated: May 2025

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